Informativa sui rimborsi

Our policy is valid for 30 days. If there is no quality problem with the product, we will accept returns for refund within 30 days from the date of your purchase. If it has exceeded 30 days, unfortunately we cannot provide you with a refund or exchange.
If there is any quality problem with the product that is not caused by human intention, we accept a refund or exchange without any reason.
Non-returnable items: Gift cards
To complete your return, we need a receipt or proof of purchase, and the returned item is the same as you purchased.

Once your return is received and inspected, we will send you an email to notify you that we have received your return. We will also notify you whether your refund has been approved.
If you are approved, your refund will be processed and automatically credited to your credit card or original payment method within 3-5 days.
Delayed or missing refund (if applicable)
If you have not received your refund, please check your bank account again first.
Then contact your credit card company, it may take some time for your refund to be officially credited.
Next contact your bank. It usually takes some processing time for the refund to be credited.
If you have completed all of the above and still have not received your refund, please contact us at support@zsbodyjewelry.shop.

In the case of an exchange, we will only replace defective or damaged merchandise. If you need to exchange it for an identical item, please email support@zsbodyjewelry.shop and ship your item to: 131 Continental DrSuite 305, Newark, 19713 New Castle County, Delaware

Contact Us:
Phone Number: +(852) 7076 4073
Email: support@zsbodyjewelry.shop
The registered office address for the Company in the State of Delaware is 131 Continental DrSuite 305, Newark, 19713 New Castle County, Delaware. The Company's registered agent at that address is Legalinc Corporate Services, Inc.

Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the return. Once we receive the returned item, we will mail you a gift certificate.
If the item was not marked as a gift when purchased, or the gift giver has shipped the order to themselves to give to you later, we will refund the gift giver and he will be informed of your return.
To return your product, you should mail the product to our address: 131 Continental DrSuite 305, Newark, Delaware 19713, New Castle County.
If the product is not defective, you will be responsible for the shipping costs of returning the item. If the product is defective, the shipping costs will be paid by us and will be refunded to you (if any) in the event of a refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item valued at more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.